General FAQs

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What services do you offer?
We specialise in ceremony & reception styling, luxury picnics, and event hire. Choose full styling or dry hire for a DIY setup.

Do you provide florals?
We work with trusted florists to coordinate blooms that perfectly complement your styling.

 

Ceremony & Reception Styling FAQs

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Can we customise the styling packages?
Yes! Our packages include key essentials, but we can tailor details to suit your vision.

When should we book?
At least 6-12 months in advance, especially for peak wedding season.

Do you handle set-up and pack-down?
Absolutely! We take care of everything so you can enjoy your day stress-free.

What if it rains?
We recommend having a wet-weather backup plan—we’ll adjust styling as needed.

 

Luxury Picnics FAQs

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What’s included?
Each picnic setup includes tables, rugs, cushions, glassware, cutlery, napkins, and décor. The Picnic for 2 includes a grazing platter, while larger groups can add catering separately.

Can we swap cushions for chairs?
Yes! We offer elevated picnic setups with chairs for extra comfort.

Where can we set up?
We style picnics in parks, beaches, gardens, and private venues—just check permit requirements for public spaces.

What happens if the weather is bad?
We allow rescheduling or relocation to an indoor venue if needed.

 

Booking & Payments FAQs

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How do I book?
Submit an enquiry, schedule a discovery call, and receive a customised proposal.

Do you require a deposit?
Yes, a 25% non-refundable deposit secures your booking.

Can I make changes after booking?
Yes, adjustments can be made up until final confirmation (6-10 weeks before the event).

Is there a bond for hire items?
Yes, a refundable bond applies for dry hire, covering any damage or missing items.

What’s your cancellation policy?
Deposits are non-refundable, but we offer rescheduling options. Full details are in our T&Cs.